Terms of Use

These Terms of Use set forth the official rules, guidelines, and binding standards for all visitors and customers who access, browse, and utilize this website and all related platform services. The purpose of these terms is to maintain a safe, orderly, transparent, and standardized online service environment for all users. All forms of website access, browsing, product viewing, order placement, and service usage activities conducted on this platform constitute full and voluntary acceptance of all terms listed below. We reserve the right to enforce these standards to protect user interests and ensure the stable operation of the website.

1. General Website Usage Rules

All users accessing this website confirm that they will use the platform in a legal, compliant, and reasonable manner. Users agree not to engage in any behavior that may damage the normal operation of the website, interfere with platform service functions, infringe on platform rights, or affect other users’ browsing and shopping experience. All personal use of website content and services is limited to non-abusive, legitimate consumer browsing, inquiry, and purchasing purposes.
Users shall not conduct unauthorized data collection, automatic program scanning, malicious access, illegal intrusion, data tampering, resource theft, or any other improper technical operation on the website. Any behavior that disrupts website security, service stability, or platform order will result in restricted access and service suspension without prior notice.

2. Account and User Behavior Standards

When users register accounts, fill in personal information, and use platform interactive functions, users are responsible for ensuring the authenticity, accuracy, and completeness of all submitted information. Users shall independently bear all responsibilities for behaviors conducted under their official account, including order operations, information modification, service consultations, and after-sales applications.
Users are required to properly protect their account login information and personal access permissions. The platform is not responsible for personal information leakage, account abnormal login, or unauthorized operation losses caused by users’ improper password management, equipment leakage, or personal information disclosure. Users shall promptly notify our official customer service team through the Contact Us page once they discover abnormal account status to apply for assistance and protection.

3. Intellectual Property and Website Content Protection

All text content, product descriptions, picture materials, page design, layout structure, graphic elements, and original display content published on this website belong to the platform’s exclusive intellectual property resources. All related content is protected by standardized intellectual property rules. Users are only permitted to browse, view, and reference website content for personal shopping and decision-making purposes.
No user or third party is allowed to copy, reproduce, modify, disseminate, resell, reprint, commercially use, or secondary create any website content without explicit official authorization. Any unauthorized commercial use, content plagiarism, picture theft, text modification, and illegal dissemination behaviors will be regarded as violations of these usage terms, and the platform reserves the right to pursue corresponding behavioral responsibilities.

4. Product and Service Related Instructions

All products displayed on the website are introduced with real and objective attribute information, including product functions, ingredient characteristics, usage scenarios, and lifestyle matching features. The platform strives to ensure that all display content can accurately reflect product quality and practical attributes, providing users with reliable shopping reference standards.
All online transaction services on the website follow unified and standardized operating rules. The platform supports stable order processing, global logistics distribution, and complete after-sales guarantee services. All orders will be processed for shipment within the standard fulfillment cycle after payment confirmation, and customers can receive purchased products within the conventional international delivery cycle. All shopping services adhere to transparent and consistent service standards to ensure user shopping experience and rights.

5. Pricing and Transaction Specifications

All product pricing, order settlement, and refund calculation on the website uniformly adopt USD as the sole settlement currency, maintaining consistent and transparent pricing standards for all global users. All displayed prices on the official page are final transaction prices, without hidden fees, arbitrary surcharges, or exchange rate difference deductions.
The platform provides global free shipping services for all products, and independently undertakes all tariffs and customs clearance fees generated during cross-border transportation. Users do not need to bear any additional costs beyond the order payment amount, realizing a fully transparent and worry-free consumption experience. All transaction processes are completed through secure and standardized payment channels to ensure fund safety and order authenticity.

6. Return and Refund Service Rules

The platform provides standardized customer-friendly after-sales service mechanisms for all purchased products. Users can apply for return services within the official return period if the product does not meet personal usage expectations. All return applications need to comply with platform specifications, requiring returned products to be intact, unused, and complete with original packaging to meet inspection standards.
After returned products are received and inspected by the warehouse, all eligible return orders will complete refund processing within the standard refund cycle. Refunds will be returned through the original payment channel according to the actual payment amount, ensuring fair, efficient, and standardized after-sales processing for every user.

7. User Interaction and Feedback Rules

Users are welcome to submit consultation demands, product feedback, service suggestions, and problem reports through the official Contact Us channel. All user feedback is important support for the platform’s continuous optimization of products and services. The platform will actively listen to user voices and continuously upgrade service quality and product experience based on reasonable user suggestions.
Users shall maintain a polite, rational, and standardized communication attitude during all customer service interactions. Malicious harassment, abusive remarks, false feedback, and unreasonable malicious complaints are not allowed. The platform reserves the right to refuse service and terminate interaction for users who violate standardized communication rules.

8. Third-Party Service Explanation

In the process of website operation and order service, the platform will cooperate with formal third-party service providers, including payment service institutions and international logistics providers, to jointly complete order transactions and product delivery services. All third-party cooperative institutions have passed strict platform screening and comply with standardized service and confidentiality specifications.
The platform will supervise the service quality and information management behavior of cooperative parties, but will not bear indirect losses caused by uncontrollable factors of third-party services, including payment channel delays, logistics transit fluctuations, and official customs inspection arrangements.

9. Website Service Maintenance and Suspension

To ensure long-term stable operation of the platform, the website may carry out routine system maintenance, function upgrade, page optimization, and server debugging work according to operational needs. During the maintenance period, partial website functions may be temporarily suspended or delayed, including page access, order placement, and information inquiry functions.
The platform will try its best to avoid long-term service interruption and minimize the impact on user browsing and shopping. Temporary service suspension caused by system maintenance, technical upgrade, and objective network environment factors will not be regarded as platform service default.

10. Terms Update and Effective Scope

We reserve the right to optimize, revise, and update these Terms of Use according to platform service iteration, functional upgrade, and service standard adjustment. All revised terms will be uniformly displayed on the official website page and take effect automatically after public release.
Users’ continued access to the website, browsing products, and placing orders after the terms are updated will be deemed as full recognition and acceptance of the latest usage terms. It is the user’s responsibility to regularly check the official rules and service specifications to ensure compliance with the latest platform usage standards.

11. Official Contact Channel

If users have any questions, doubts, or suggestions about website usage rules, service standards, transaction specifications, and after-sales mechanisms, please contact our official customer service team through the Contact Us page on the website. We will provide professional interpretation and targeted assistance for all user inquiries.

 

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