Terms of Purchase

These Terms of Purchase govern all transactions, purchases, and service interactions conducted on our website. The purpose of these terms is to establish clear, fair, and standardized rules for every customer who browses products, places orders, and obtains after-sales services on the platform. All purchasing behaviors on the website are deemed as full recognition and unconditional acceptance of the complete terms specified below. We adhere to consistent, transparent, and customer-friendly service standards for all users to ensure a stable and reassuring shopping experience.

1. Order Confirmation & Transaction Rules

After customers complete online selection, confirmation and payment, the system will automatically verify transaction information and generate valid order records. All order information including product specifications, quantity, and settlement amount is subject to the final data confirmed by the official system. Once the order is successfully generated, no arbitrary modification or cancellation shall be allowed without legitimate reasons.
We strictly implement standardized transaction management specifications. All orders are manually reviewed by the system and operation team to eliminate abnormal transactions and ensure the authenticity and validity of each purchase behavior. Customers shall ensure that the payment information, delivery information and personal data filled in during the order process are true, accurate and complete to avoid delivery failure or order abnormality caused by incorrect information.

2. Unified Settlement Currency Standard

To maintain consistent and transparent global pricing rules, all product prices, order settlement amounts, service fees and refund calculations on the website uniformly adopt USD as the only settlement currency. All displayed prices on the official page are final prices for product transactions.
There will be no additional exchange rate difference charges, hidden handling fees or arbitrary price adjustment behaviors in the whole transaction process. The unified currency standard ensures that all global customers can complete purchases with clear pricing and accurate settlement, avoiding extra cost risks caused by multi-currency conversion.

3. Order Shipment & Delivery Rules

All confirmed and paid orders will enter the official warehouse fulfillment process. We arrange standardized product sorting, quality inspection and packaging procedures, and complete the shipment within the standard processing cycle. All products are carefully packaged before outbound to ensure complete product condition and safe transportation.
After shipment, packages will be delivered through stable international logistics channels. The standard delivery period covers the whole process of cross-border transportation, customs clearance and local distribution, and customers can receive the goods within the conventional delivery time range. We maintain stable logistics operation efficiency and strictly follow standardized delivery timelines for all outbound orders.

4. Global Free Shipping Service

We provide global free shipping services for all products on the website. All orders placed by customers can enjoy free logistics distribution services without any shipping charges or logistics handling fees. There are no threshold restrictions, tiered conditions or hidden charges for the free shipping benefit.
While providing free shipping services, our platform independently undertakes all tariffs, customs clearance fees and other import-related expenses incurred during cross-border transportation and customs clearance. Customers do not need to bear any additional fees beyond the order payment amount, realizing a true zero-extra-cost shopping experience.

5. Return Service Terms

We provide customers with a relaxed and humanized return guarantee policy. Customers can apply for product return services within the official valid return period if the purchased products do not meet personal use expectations, experience needs or daily matching requirements.
All return applications need to comply with unified platform specifications. Returned products shall be kept intact, unused and well-preserved with complete original packaging to meet secondary sales standards. After customers submit a return application through the official channel and complete goods returning, our team will conduct unified inspection and verification.

6. Refund Processing Specifications

For all return applications that pass warehouse inspection and verification and meet the return conditions, we will initiate official refund procedures in a timely manner. All eligible refunds will be processed within the standard refund cycle, and the funds will be returned through the original customer payment channel.
The refund amount is calculated according to the actual payment amount of the original order. We ensure that all qualified refund applications can be processed efficiently and completely without unreasonable delay, deduction or rejection, so as to fully protect the legitimate consumption rights and interests of customers.

7. Product Description & Purchase Guidelines

All product introductions, parameter descriptions, ingredient introductions, scene matching descriptions and effect displays on the website are compiled based on official product attributes, aiming to provide customers with true and accurate purchase reference. We strictly check the authenticity and rationality of product information to ensure that all displayed content is consistent with the actual product quality and attributes.
Customers shall fully understand the product characteristics, usage scenarios and applicable groups before purchasing, and make independent purchase decisions according to their personal needs. We maintain objective and true product display standards and do not conduct false publicity or misleading sales.

8. Order Abnormality Handling Rules

For order abnormalities caused by non-human factors such as logistics delay, customs inspection and transit adjustment, our team will actively track the order status, timely feed back the latest progress to customers, and provide reasonable solutions according to the actual situation.
If customers find product damage, missing parts, product mismatch and other abnormal problems after receiving the goods, they can initiate consultation and after-sales processing applications through the official contact channel. We will verify the problem in the first time and complete the after-sales handling in accordance with standardized service terms.

9. Customer Service & Communication Channel

During the process of order placement, logistics waiting, product use and after-sales application, if customers have any questions about order rules, shipping standards, return and refund policies, product attributes and other related content, they can initiate consultation through the Contact Us page of the website.
Our professional customer service team will provide accurate interpretation, professional guidance and efficient problem-solving services to ensure that every customer’s shopping doubts can be effectively resolved and every transaction can be completed smoothly and satisfactorily.

10. Terms Update & Validity

We reserve the right to optimize and adjust these Terms of Purchase according to platform service upgrade, business iteration and service standard update. The updated terms will be displayed on the official website page and take effect automatically after release. Continued access to the website and continued purchase behavior of users will be regarded as full recognition and acceptance of the latest terms of purchase.

 

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